Privacy Policy

We only collect personal information that you have consented to provide to us. We limit the collection of your personal information to what is necessary for the purposes of establishing, managing and maintaining our relationship with you.

For example, personal information may be collected at the time of: - your registration for our activities - your service requests - your billing or delivery or to respond to your questions or comments

This personal information may include, but is not limited to: - identification information such as your first and last name, mailing address, email address, telephone number, etc. - medical information or family information, such as allergies, personal history, marital status, etc. - financial information such as your annual income, information used to pay your bills, tax information, etc. - any other information that you choose to voluntarily provide to us. or any other useful information to respond to your service requests / allowing us to best adapt our interventions.

We may use your personal information for the following purposes: - identify you as a user of our website and as a customer, if applicable - establish and maintain our business relationship with you - provide you with services on an ongoing basis - improve our product and service offering, including the use of this website - communicate with you in the event of questions or comments - provide you with information about our products and services that may interest you - prevent errors and fraud - and comply with our legal obligations

In order to provide you with the products and services you have requested from us, we may be required to transmit your personal information to trusted third parties, including: - our suppliers whose services have been retained to perform certain functions on our behalf (e.g. data processing, IT maintenance, website, etc.). - our partners, as part of the execution of collaborative agreements. - any entity in the event of a merger, corporate reorganization or change of control of our organization, in whole or in part.

We take the necessary measures to ensure that these suppliers and partners process your information for the specified purposes only.

We do not use cookies to collect information that may improve your browsing experience or analyze how you use our website.

Our website may from time to time offer hyperlinks to other sites. The information exchanged on these sites is not subject to this Privacy Policy, but to those of the external sites concerned, if any. If applicable, we invite you to consult them before communicating your personal information.

Your personal information is retained only for the time corresponding to the purposes for which it was collected, unless a longer retention period is required or authorized by law.

Once we have properly identified you, you can request to consult the personal information that we have about you, as authorized or required by law.

In some cases, a written request from you may be necessary. If there are changes to be made to your personal information, it is preferable to contact us quickly by telephone or email in order to keep your file and our databases up to date.

For any questions about the processing or updating of your personal information or to inform us of any concerns in this regard, please contact us via the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it. The Privacy Officer will contact you within thirty (30) days of receiving your email.

We may modify the content of this Privacy Policy at any time.

We therefore invite you to consult it regularly in order to stay informed of the way in which we process personal information.

This version was updated on September 3, 2024